IT Support Specialist

Fall Creek is creating a world with better blueberries through its friendly, collaborative team that is spread across the globe. To help us accomplish this, we are seeking a qualified IT Support Specialist. 

Reports to the IT Supervisor and provides support to remote and on-site users. Assists the IT Supervisor and collaborates with others in the department with projects as needed.

What you will do at Fall Creek:

  • Assists computer and technology users with IT issues and requests on a timely basis. Provides a high level of customer service.
  • Responsible for providing general maintenance and troubleshooting for all network workstations and peripherals.
  • Responsible for hardware and software installation, maintenance and troubleshooting. Installs components such as memory, video cards, etc.
  • Assists in maintaining and troubleshooting communications systems, including setting up users and answering questions.
  • Maintains the Microsoft Office 365 Suite of programs.

What you bring to Fall Creek:

  • Typically requires an associate degree in Information Systems or related field, or certified course work and 1+ year experience in a similar position providing helpdesk work or equivalent combination of education and experience.
  • Demonstrated technical competence via other on-the-job training or coursework.
  • Excellent oral and written communication skills. Ability to effectively present information in formal and informal settings.  Must have the ability to communicate effectively and project a professional image when giving and taking information in writing, in person, through email, and over the phone. Must communicate in an open, honest, and complete manner.
  • Requires a valid Oregon driver’s license and the ability to maintain a valid license plus an acceptable (insurable) driving record as determined by our insurance carrier. 
  • Regular and reliable attendance at the place of business.

Who is Fall Creek?
We’re a US-based company with a keen focus on blueberry genetics, plants, and grower support delivered to the world’s premier blueberry growers. From our humble beginnings in Lowell, Oregon more than 40 years ago, we now also have wholly-owned nurseries in Mexico, Peru, and Spain. Additionally, we have built a global team of the finest breeders, researchers, propagators and nursery professionals, grower support technicians, sales and customer service experts and more. We’re a deeply-planted link in a global chain, ready to serve our customers and our industry throughout North, Central, and South America, Greater Europe, and Africa. Our mission is to serve the growers and to support the blueberry industry, helping to ensure growers maximize success through our delivery of the best genetics and plants, technical know-how and global market intelligence. To fulfill our mission, we focus on cultivating exceptional plants, building strong relationships and providing responsive customer service. This is all part of how we’re helping to build A World with Better Blueberries™.  

Fall Creek Farm & Nursery® offers a competitive salary and benefit package which includes health, vision, and dental insurance, paid time off, company-paid life insurance, short-term and long-term disability insurance, and 401K plan. This position requires an executed confidentiality and non-solicitation agreement upon hire. Employment offers are contingent on meeting our drug testing, background, and reference check standards. EOE

 

For consideration, please send your resume/CV to Brian Janecek, Global Talent Acquisition Manager.